Shipping & Returns

Returns, Refunds, Cancellations, and Order Updates

3 DAY ACTION POLICY – CONTACT US WITHIN 3 DAYS OF RECEIVING THE ORDER

At Mezy, we prioritize customer satisfaction. If you're not satisfied due to fabric quality/damage, print quality/damage, or size issues, contact us within 3 days of receiving your order for a resolution.

Return:

All orders on Mezy are printed to ship (printed on demand). Returns are accepted only for fabric, print quality issues, wrong size, or color.

Cancellations:

You can cancel your order before it goes into production. Once in production, cancellations are not possible. Orders can be canceled within 24 hours of placement for a full refund.

Damaged/Quality Issues:

Provide photos demonstrating the poor quality of print or damaged areas. This will expedite resolution and help improve our processes.

Refunds:

Refunds will be processed promptly after resolution. The timeframe varies based on the payment method used.

Missing Information:

Ensure correct shipping details to avoid return fees. Unclaimed packages can be resent at additional cost.

Shipping and Returns

Shipping Policy:

Orders processed and shipped within 1-3 business days.
Various shipping options available, with tracking provided.
Shipping costs calculated at checkout, with free shipping for qualifying orders.
International shipping available; rates vary.

Return and Exchange Policy:

No exchange or return is accepted once the order is placed.
Orders can be canceled within 24 hours for a full refund.
Defective items eligible for exchange.

Cancellation Policy:

Cancel within 24 hours for a full refund.
Contact customer service for assistance.

For any queries about our policies, contact our customer service team. We're here to ensure a seamless shopping experience with Mezy.